Shipping policy

Shipping Policy

Last Updated: June 2026

Thank you for shopping with us! We are committed to delivering your order safely and on time.

Order Processing

  • All orders are processed within 1-3 business days after confirmation.

  • Orders are not processed or shipped on weekends or public holidays.

  • During peak seasons or promotional periods, processing times may be slightly extended.

Shipping Time

Estimated delivery times:

  • Karachi, Lahore, Islamabad: 2-5 business days

  • Other Cities in Pakistan: 3-7 business days

  • Remote Areas: 5-10 business days

Delivery times are estimates and may vary due to courier delays, weather conditions, or other unforeseen circumstances.

Shipping Charges

  • Shipping charges are calculated at checkout.

  • We may offer free shipping promotions from time to time on eligible orders.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS (where applicable) so you can track your package.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) across most locations in Pakistan. Please ensure that the provided contact information is accurate to avoid delivery issues.

Incorrect Address Information

Customers are responsible for providing accurate shipping information. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Delayed or Lost Shipments

While we work with trusted courier partners, delivery delays may occasionally occur. If your order has not arrived within the expected timeframe, please contact our support team for assistance.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the product and packaging. We will review the issue and provide an appropriate solution.

Contact Us

If you have any questions regarding shipping, please contact our customer support team:

Email: your@email.com
Phone: +92 XXX XXXXXXX

We appreciate your trust and look forward to serving you. 😊

Agar store ka naam bata do (jaise Primes Decor, MOMS Legacy Mart, etc.) to main uske liye customized professional shipping policy bhi bana deta hoon.